Go Negosyo sa Radyo host DJ Cheska San Diego-Bobadilla was joined by Lazada Philippines Co-Founder & CEO Inanc Balci as well as Nick Escalante and Jen Silan, Hype Transport System Inc.’s President & CEO and Chief Operating Officer to discuss their experiences in providing fast and guaranteed e-services to the public last April 25, 2018.
Having attended Purdue University, Inanc Balci went to become a mergers & acquisitions and investment banking analyst in Istanbul, Turkey and London, United Kingdom respectively. He then co-founded Lamido and helloPay in the country in 2013 and 2015 which paved the way for the establishment of Lazada Philippines.
Lazada is the number one online shopping and selling destination in Southeast Asia. It was simultaneously launched in 2012 in the Philippines, Indonesia, Malaysia, Thailand, and Vietnam. The startup was also introduced to Singapore in 2014.
Entrepreneurs can easily sell their products online as they do not need a big initial expenditure capital. They could complement their offline business so they could reach all 65 million users in the country and expand their market.
Lazada pioneered the cash-on-delivery (COD) system in the country. DJ Cheska then asked for the risks and challenges that this feature offers as it could affect the company’s sales. “The aim is not to generate sales but for them to try e-commerce,” Balci said. He then reported that Filipinos are hesitant to put their card details online as around 80% of the users opt COD when shopping. “Yes, it’s very difficult; it’s costly, but it’s the cost of creating a billion-dollar industry in the country,” he continued. He also highlighted the importance of taking risks in pursuing his vision to grow the e-commerce industry in the Philippines.
Meanwhile, the Hype Transport Systems Inc. is a local transport network company (TNC) headed by Nick Escalante. The “Tatak Pinoy” company is a pioneer in offering ride-hailing services outside Metro Manila.
According to Nick Escalante, available ride-hailing apps cannot fully attend to the demand of the public. “May lugar pa kami sa industry,” Escalante said. This is why they expanded their reach, meaning the app will be available not only in central business districts but also in key provinces like Cebu and Davao.
One of Hype’s key features is that users can request for rides even when there is no internet connection through SMS booking. Jen Silan announced that users can select from a wide range of vehicles in booking their trip.
With its recent LTFRB accreditation, the company is already processing the pre-qualifications and pre-accreditations of transportation network vehicle service (TNVS) drivers. The Hype app is set to be available this May.
Lazada and Hype Transport System, Inc. are some of the digital innovations that provide convenience to the public. These digital services are continuously being developed to cater the fast-growing demand of the Filipinos.